Te Ara Ahunga Ora Retirement Commission is subject to the Official Information Act 1982. Under this Act you can request information from us.
Before you make a request check if the information is already public. The following documents are already available on this site.
- Annual Reports - an annual summary of our performance
- Statements of Intent - these set our strategic intentions
- Research reports - we commission and publish research relevant to our sector
- Reports on the three-yearly Review of Retirement Income Policies
- Retirement village monitoring reports - an annual investigation of an issue in village operation deemed worthy of study by the Retirement Commissioner
- Retirement village complaint reports - six-monthly reports on formal complaints received by operators of all registered retirement villages
There is a handy guide to making Official Information Act requests produced by the Ombudsman. Read it here.
Send us your request
If the information you seek is not found through a search or in any of the documents above, please send your Official Information Act request:
- By email to: oia@retirement.govt.nz
- By post to: The OIA officer, Te Ara Ahunga Ora Retirement Commission, PO Box 106-056, Auckland City 1143
How will we deal with your request?
We will acknowledge your request as soon as possible and respond no later than 20 working days after we receive it. We will let you know if we need an extension if you have requested a large volume of information or we are having to consult with other parties.
The Act allows us to withhold information for specific reasons. If we do this we will explain why. You can find out more about witholding information in sections 6,9 and 18 of the Act.
If you are unhappy with our response, contact us in the first instance. You have a right to seek a review of the response by the Ombudsman.
Te Ara Ahunga Ora Retirement Commission transparency statement
We try to be as transparent as possible.
Responses to OIA requests
Te Ara Ahunga Ora Retirement Commission publishes some information proactively to support openness and transparency. This includes selected responses to requests made under the Official Information Act 1982 (OIA).
OIA responses are published on this page about one working week after the requester has received their response. The response letter sent to the requester explains whether any information has been withheld and why.
We do not publish information that is confidential or personal, or that could affect the rights or interests of other people. If this type of information is released to a requester, it will be removed before publication.
If the requester is an individual, their name and contact details are removed.
To ensure information remains current, accessible, and manageable, responses are generally published on this page for up to 12 months. Information removed from the website remains available on request under the Official Information Act 1982.