Disputes panel members and agencies


The Retirement Commissioner administers the disputes process and approves the appointment of members to the disputes panel. The Commissioner also approves and lists alternative dispute resolution agencies with mediators who may be used in resolving formal complaints under the Code of Practice.

Disputes panel members


The Retirement Commissioner has approved the following people for appointment by retirement village operators as members of disputes panels through to 12 February 2028. 

Members are listed in alphabetical order by surname. If the member is eligible to chair a disputes panel in a disposal dispute, this is noted. 

  • Mark Beech, LLB, AAMINZ, PRI (MED), MinstD, AHRINZ

    Mark has extensive trial experience at all Court levels.

    He has expertise in commercial litigation involving contractual disputes, negligence claims and trust litigation. Mark also has a significant employment practice with an employer focus. He advises on all aspects of employment law, including disciplinary processes, personal grievances, restructuring business sales and health and safety (including prosecutions). Mark also conducts independent workplace investigations on behalf of employers and acts as defence counsel in regulatory prosecutions. In addition to his trial work, he regularly acts as both a mediator and arbitrator in complex commercial and trust disputes.

    Mark was the New Zealand Chairman of LEADR (NZ), the forerunner to the Resolution Institute, an Australasian multi-discipline organisation for practitioners who specialise in dispute resolutions. He was also the former Deputy Chairman of the Resolution Institute, Mark is also an accredited mediator and is a mediator for the New Zealand Domain Name Dispute Resolution Service.

    Eligible as Chair.

    Contact details:

    PO Box 13126, Tauranga 3141

    Phone: 021 631 218,

    Email: mark@regionalchambers.co.nz

  • Roger Donnell: BA, LL.B(Hons), M.JUR(Distinction) in Land Law, B.TH, Barrister and Solicitor, Notary Public, Member of NZ Law Society

    Roger practised law for 47 years, 35 of which have been in his own practice on the North Shore of Auckland. He has now retired from full-time practice, but still does locums, consultancies, and notarising. He specialises in property (including the sale and purchase of retirement village villas, units and apartments), elder law, wills and deceased estate administration, trusts and estate planning, commercial law, family law and dispute resolution.

    He is a Fellow of the Arbitrators’ and Mediators’ Institute of NZ, Fellow of the Chartered Institute of Arbitrators(UK), Member of the Resolution Institute (formerly LEADR), Fellow of the Australian and New Zealand College of Notaries

    Over his many years of practice, he has been involved in a significant number of mediations, arbitrations and settlement conferences. He seeks to achieve outcomes which are legally correct, fair, pragmatic and timely.

    Roger has been married for 39 years and has 4 adult sons. His hobbies include tramping, jogging and home improvements.

    Eligible as chair.

    Contact details:  

    Roger Donnell

    85A East Coast Road, Castor Bay, Auckland 0620

    Mobile: 027 242 7390

    Email: rogerdonnell@gmail.com

  • John Green CArb, F.CIArb, F.AMINZ (Arb/Med)

    John is a Chartered Arbitrator, adjudicator and mediator based in Auckland, New Zealand. He has been appointed in more than 1,350 building, construction and infrastructure disputes over the past 35 years relating to residential, commercial and industrial construction projects, power stations, gas fields, manufacturing and processing plants, stadiums, hotels, land subdivisions, roading, railways, wharves, marinas, drainage, water and wastewater treatment plants, irrigation schemes, dams, recycling plants, mining, services, and utilities, involving domestic and internationally based parties, complex technical and legal matters, and sums in dispute exceeding $100M.

    John specialises in dispute resolution process design, development and delivery. He is the founding Director of the Building Disputes Tribunal (BDT), the nationwide, specialist dispute resolution service provider for the building and construction industry in New Zealand and an Authorised Nominating Authority under the Construction Contracts Act 2002. He is also the founder and a Director of: the New Zealand Dispute Resolution Centre (NZDRC); the New Zealand International Arbitration Centre (NZIAC); the New Zealand Family Dispute Resolution Centre (FDR Centre); the Independent Complaint and Review Authority (ICRA), The ADR Centre, LawTech, and the BuildSafe Security of Payment Scheme (BuildSafe®).

    John was appointed as a mediator and an adjudicator for the Weathertight Homes Resolution Service in 2003, when the Government service was formed, and acted as an adjudicator until 2012. He was appointed as a Member of the Retirement Villages Disputes Panel on its formation in 2006 and he is a member of the International Statutory Adjudication Forum (ISAF).

    John has published and presented widely on dispute resolution. He was the founding editor of BuildLaw® and ReSolution® and he is the author of Thomson Reuters: ‘The Leaky Building Crisis: Understanding the Issues’ - Part 4 Dispute Resolution Options and the ‘Unit Titles Manual’ – Chapter 14 Dispute Resolution.

    John is a Chartered Arbitrator and Fellow of the Chartered Institute of Arbitrators (UK), a Fellow Arb/Med of the Arbitrators’ and Mediators’ Institute of New Zealand Inc. He is a past President and an Honorary Life Member of the Arbitrators’ and Mediators’ Institute of New Zealand Inc., a Past President of the Master Builders Association (Auckland) Inc. and a founding Council Member and Honorary Life Member of the Society of Construction Law New Zealand Inc. for his contribution to the practice of construction law. 

    Contact details:

    John Green

    PO Box 33297, Takapuna 0740

    Tel: 09 486 7153, Mobile: 021 921 752, Fax: 09 486 7144

    Email: john@nzdrc.co.nz

  • Anita Killeen: Barrister, LLB, Member New Zealand Law Society

    Anita Killeen is a Financial Services Barrister at Quay Chambers. She has decision-making experience at board, executive and statutory levels and has specialist expertise in Commercial Mediation. At a governance level she provides expertise in audit, risk, regulation and compliance. Anita also has certification from MIT Sloan School of Management in Cybersecurity Governance for the Board of Directors. 

    She is the former Chief Prosecutor of the Serious Fraud Office and holds governance roles in the legal, financial, NZX, local and central government sectors including having served as Chair of the Auckland Regional Amenities Funding Board, Director of General Capital Ltd, Director of Public Trust, Deputy Chair of Ngāi Tai ki Tāmaki Commercial Investment Board, Deputy Chair of NetSafe NZ, Chair of Fertility NZ, Director of SPCA Auckland, UNICEF NZ, Domain Name Commission, a Visiting Justice, a member of the NZ Legal Aid Tribunal, She established the Pro-Bono Panel of Prosecutors for the SPCA Auckland. 

    Anita graduated with an LLB degree from the University of Auckland and was awarded the Senior Scholar Prize in Law. She has practised both criminal & commercial litigation. She commenced practice as a Commercial Litigator at Phillips Fox in Auckland & later worked as a Judges’ Clerk at the High Court at Auckland.

    In 2005 Anita assisted the late Justice Morris as counsel appointed to assist with the Ministerial Review into the Killing of Cadet Grant Bain and has undertaken secondments to the Crown Prosecution Service in London and the US Attorney’s Office in New York. 

    Ms Killeen has served as a Visiting Justice, a member of the New Zealand Legal Aid Tribunal and a member of the Engineering New Zealand Disciplinary Tribunal. She is a regularly published author nationally and internationally, a faculty member of the New Zealand Law Society Litigation Skills Programme, a member of the New Zealand Law Society’s Cost Assessors Panel and a member of the International Association of Prosecutors. 

    She is a member of a number of professional organisations including Global Women, Institute of Directors and AMINZ. She has engaged in executive education at the Harvard Business School, London School of Economics and Political Science and MIT Sloan School of Management,

    In addition to her legal and governance experience, Anita has had over 15 years' mediation experience. Anita first trained in mediation at the London School of Economics and Political Science in 2010. She is an accredited mediator and an Associate Member of AMINZ.

    Eligible as Chair.

    Contact Details:

    Anita Killeen

    Quay Chambers
    Rabobank Building

    Level 7, 2 Commerce Street, Auckland City

    PO Box 26 008, Epsom, Auckland 1344

    Mobile: 021 149 0287

    Email: anita.Killeen@xtra.co.nz

    Website: http://www.quaychambers.co.nz/

  • Iris Reuvecamp BA LLB(Hons) (VUW) MBHL (Distinction) (Otago) GradDipBusStuds (Dispute Resolution) (Massey) LLM (Hons) (Auckland) AAMINZ MInstD

    Iris is a barrister and solicitor of the High Court of New Zealand and a Solicitor of the Senior Courts of England and Wales. Iris has been practising as a health and disability law specialist for more than twenty years both as in-house counsel and as an external advisor and advises a range of public and private health and disability sector organisations.

    Iris is a clinico-legal specialist, with a strong human rights focus, and an interest in the law as it relates to adults with affected decision-making capacity, mental health, aged care, and disability. Iris appears regularly in a range of courts and tribunals including the Human Rights Review Tribunal, Coroners Court, Family Court, District Court, High Court, Court of Appeal and the Supreme Court. Iris is a court appointed lawyer for the subject person under the Protection of Personal and Property Rights Act 1988, lawyer for the child and acts as lawyer to assist the Family Court.

    Iris is an Affiliate of the Law Faculty and a Senior Professional Practice Fellow at the University of Otago and teaches on health and disability law. Iris has published on a range of topics relevant to health and disability law. Iris is co-editor of Mental Capacity Law in New Zealand (Thomson Reuters, Wellington, 2019), and editor of Brookers Family Law — Incapacity (online looseleaf ed, Thomson Reuters), PPPR Act & Analysis (Thomson Reuters, Wellington,3rd edition, 2023) and Mental Health Act & Analysis (Thomson Reuters, Wellington, 1st edition, 2023).

    Iris was awarded a Borrin Foundation Women Leaders in Law Fellowship in 2022 to work on a text entitled Death, Dying and the Law, to be published in 2025. Iris is a trustee of Ashburn Clinic, Chair of the Masonic Villages Trust and independent director of Masonic Villages Limited and Masonic Care Limited, and holds a number of other health and disability sector governance roles. Iris is the immediate past Chair of the Ethics Committee on Assisted Reproductive Technology and current Chair of the WHO Compliance Panel for Implementing and Monitoring the International Code of Marketing of Breast-milk Substitutes in New Zealand: The Code in New Zealand.

    Eligible as Chair.

    Contact Details:

    PO Box 38235, Wellington Mail Centre, Wellington 5045

    Mobile: 021869361

    Email: iris@vidalaw.co.nz

  • Graham Rossiter LL.B (Victoria University of Wellington) Dip. Bus. Admin (Massey)

    Graham has been a Dispute Tribunal Referee since 2010, servicing the Palmerston North courts ‘cluster.’ He has held a number of quasi-judicial roles, involving the conduct of hearings, and the making of decisions, on the basis of statute-based processes. These include appointments as the Chair of a Complaints Assessment Committee of the Real Estate Authority, and as an ACC Reviewer.

    Graham has, for many years, been a member of the ‘panel’ of lawyers maintained by the Family Court, who may be appointed to represent persons who are the subject of proceedings under the Protection of Personal and Property Rights Act 1988. In this role, he has represented a number of people with age-related impairments.    

    Eligible as Chair.

    Contact details:

    14 Frimley Street, Palmerston North

    Telephone: 06-354-3630

    Mobile: 0274 575 300

    Email: gprossiter@gmail.com

  • Trevor Shiels KC LLB, FAMINZ (Arbitration) and accredited RMA Commissioner (Chair)

    Trevor has been involved in dispute resolution for over four decades and increasingly over the last two decades in decision-making roles.  He is an experienced RMA Commissioner and Arbitrator.

    Trevor is an active member of the New Zealand Law Society, the New Zealand Bar Association and AMINZ, having been involved at local and national levels.

    Trevor’s style is to ensure that all parties are heard and feel heard regardless of power imbalances, level of commercial sophistication, and experience.  While conscious of his decision-making role, he is always looking to find middle ground that parties can agree on.  

    When necessary, Trevor writes comprehensive decisions making clear that parties’ concerns have been listened to, all matters have been carefully considered, and the outcome is clear.

    Trevor is eligible as Chair and is available nation-wide.

     

    Contact details:

    P O Box 12050, Maori Hill, Dunedin 9043

    Telephone (03) 477 4030

    Mobile: 021 936 119

    Email: office@trevorshiels.co.nz

  • Ann Skelton BA LLB; Fellow AMINZ (Med)

    Ann has practiced as a barrister and solicitor for 30 years but in the last 10 years her focus has been solely on helping people resolve disputes through mediation, facilitation or adjudication.  Ann is a Fellow of AMINZ (Mediation) and is a Council Member of AMINZ and is on the AMINZ Mediation Panel.

    Ann has worked in many areas of law including insurance, employment, construction and community disputes.  Ann has worked for both large and boutique law firms, in-house for a local authority and insurance settlement company, and run her own business.  Ann has been the Chair of Real Estates Agents Complaints Committees, Chair of the local school board, a Disputes Tribunal Referee, sits on the Ministry of Education Arbitration Panel and on the Natural Hazards Dispute Resolution Panel.

    Ann has insight into the unique issues involved in retirement villages as she has assisted in mediations with disputes in this context.

    Eligible as Chair.

    Contact details:

    12/75 Peterborough Street, Christchurch Central 8140

    Mobile: 027 555 1299

    Email: ann@mediationpartners.nz

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