COVID-19 – public information

New Zealand is now at Alert Level 1. Everyone can return without restriction to work, school, sports and domestic travel, and you can get together with as many people as you want.

Border restrictions
Controls at the borders remain for those entering New Zealand, including health screening and testing for all arrivals, and mandatory 14 day managed quarantine or isolation.

Stay healthy
As we unite to recover from the effects of COVID-19, it's still important that we keep the basic hygiene measures, including washing your hands and coughing or sneezing into your elbow.

Keep track of where you've been
We should all continue to keep track of where we’ve been and who we’ve seen to assist with rapid contact tracing if it is required.

Keeping ourselves and each other safe at Alert Level 1

  • If you’re sick, stay home. Don’t go to work or school. Don’t socialise.
  • If you have cold or flu symptoms call your doctor or Healthline and make sure you get tested.
  • Wash your hands. Wash your hands. Wash your hands.
  • Sneeze and cough into your elbow, and regularly disinfect shared surfaces.
  • Face coverings are not required on public transport at Alert Level 1 but their use is encouraged.
  • If you are told by health authorities to self-isolate you must do so immediately.
  • If you’re concerned about your wellbeing or have underlying health conditions, work with your GP to understand how best to stay healthy.
  • Keep track of where you’ve been and who you’ve seen to help contact tracing if needed. Use the NZ COVID Tracer app.
  • Businesses should help people keep track of their movements by displaying the Ministry of Health QR Code for contact tracing.
  • Stay vigilant. The global pandemic continues. People and businesses should be prepared to act fast to step up Alert Levels if we have to.
  • People will have had different experiences over the last couple of months. Whatever you’re feeling — it’s okay. Be kind to others. Be kind to yourself.

For more information and details of assistance available, go to

Retirement villages

It is now safe to visit friends and family in retirement villages, though you may still be asked to sign in and out for contact tracing purposes. 

Residents are now free to move outside of their village.

Financial guidance and budgeting help

Almost every household has been affected financially by COVID-19. The government-funded, independent services Sorted and MoneyTalks are ready to assist those seeking budgeting help or other financial guidance.

Sorted’s website offers tips, guides and tools and has become a trusted source of information over 20 years and through previous financial crises. People can also email the site’s editor with questions and contact us through social media.

MoneyTalks is run by the FinCap network of budget advisory services and gives callers access to expert financial mentors via phone, text, live chat and email.


0800 345 123,, or text 4029.